Run your call center
with confidence.

Take back your time and speed up your success. Call Helm helps service teams manage agents, track calls, analyze performance, and get insights — all from one place.

No credit card required • 14-day free trial

The value of CallHelm

Doing it yourself takes six tools. We do it in one.

A phone line and a spreadsheet is where most call operations start — and where the busywork begins. Here’s everything you’d stitch together on your own, versus what happens the moment you sign up.

The DIY way6 vendors · 6 bills

Buy the parts. Wire them together. Hope it holds.

Every capability is a separate purchase, a separate login, and a step your team has to remember.

  1. 1
    Buy a PSTN line & phone system
    Provision numbers, configure hardware, manage the carrier.
  2. 2
    Dial from a spreadsheet
    Copy numbers by hand, call blind, log outcomes in a cell.
    no context · no tracking
  3. 3
    Add an AI tool to write call scripts
    Another subscription, prompt it yourself, paste scripts back out.
    separate vendor
  4. 4
    Record calls, then feed audio to transcription
    Export recordings, upload to a transcription service, wait, download.
    manual, every call
  5. 5
    Read every transcript by hand
    No scoring, no sentiment, no highlights — just you and a wall of text.
    hours per week
  6. 6
    Hope the team documents & follows the steps
    The whole chain only works if everyone does it the same way, every time.
    breaks quietly

The result: six tools that don’t talk to each other, and a process that lives in people’s heads.

With CallHelm1 login · done for you

Sign up. It’s already wired together.

The same capabilities — as one connected platform, running automatically on every call.

  • Calling & numbers, built in
    Provisioned in-app — no carrier, no hardware.
  • Contacts & call tracking
    Every call logged with context, automatically.
  • AI writes the scripts
    Generated in-platform, ready before you dial.
  • Recording & transcription, automatic
    Every call captured and transcribed — no exporting.
  • AI reads the transcripts for you
    Sentiment, scoring, and highlights surfaced instantly.
  • The process is the product
    Consistent for every agent, every call — nothing to remember.

The result: one platform, one bill, and a repeatable system your whole team runs the same way.

From campaign to conversation

You paid to say “Blue is exceptional.” Are your reps even saying it?

Marketing tracks the click and the lead — then goes dark the second a human picks up the phone. CallHelm pulls the analytics straight from the conversations your team is having, so you can follow a campaign all the way to the words on the call.

Campaign“Blue Doodads are exceptional”Ads, emails, landing page
Leads240 leads to callHanded to the sales team
The blind spotThe sales callsWhere every other tool goes dark
CallHelmAnalytics from the actual conversationsWhat was pitched, what was said, what closed
What the campaign promised

Blue Doodads are the exceptional ones.”

240leads generated & routed to the team

Then marketing’s view ends. Did the message make it onto the call?

What reps actually saidanalyzed · 240 calls
Pink Doodads pitched72%
Yellow Doodads pitched58%
Blue Doodads pitched34%
19%
of Blue pitches used the word “exceptional” — the campaign’s whole promise
Pink
closed the most deals — the color no one advertised

Marketing sold Blue as exceptional. On the calls, reps lead with Pink and rarely say the one word the campaign was built on. The problem was never the ad spend — it’s the pitch. CallHelm closes the gap so you can see it, coach it, and prove what your message is actually doing.

Pick your altitude

Each plan takes more of the work off your plate.

Start by replacing the phone line and the spreadsheet. Climb as far as letting AI run the busywork for a whole team.

Lite

Free forever — call tracking and limited scripts, no calling

FREE
  • 2 agents
  • Unlimited contacts
  • 1 campaign
  • 1 GB storage
  • 20 AI scripts/mo
+ 1 more · see full comparisonGet started free
Pro Starter

Retire the line & the spreadsheet

$19/seat/mo
Replaces your PSTN line + spreadsheet dialing with real calling and tracking.
  • 1 phone number included
  • 5 agents
  • 500 call minutes/mo
  • 500 SMS/mo
  • Unlimited contacts
+ 6 more · see full comparisonStart free trial
Most teams start here
Professional

Let AI do the busywork

$35/seat/mo
Collapses the AI-script, recording, transcription & review chain into one automatic flow.
  • Everything in Pro Starter
  • 5 phone numbers included
  • 25 agents
  • 2,000 call minutes/mo
  • 2,000 SMS/mo
  • Unlimited contacts
+ 8 more · see full comparisonStart free trial
Business

Scale it across the team

$49/seat/mo
For growing teams that need more volume, more headroom, and priority support.
  • 10 phone numbers included
  • 50 agents
  • 5,000 call minutes/mo
  • 5,000 SMS/mo
  • Unlimited contacts
+ 8 more · see full comparisonStart free trial

Stop wiring tools together. Start calling.

Everything above — calling, AI scripts, recording, transcription, and analysis — set up the moment you sign up.

Start free

Everything you need to manage your call center

From agent management to AI-powered call analysis, we've got you covered

Agent Management

Easily manage your team, track performance, and assign roles with our intuitive interface

Call Tracking

Record, transcribe, and analyze every call with AI-powered insights

Analytics Dashboard

Real-time metrics and reporting to optimize your call center operations

Multi-tenant Support

Perfect for agencies managing multiple client call centers

Enterprise Security

Bank-level encryption and compliance with industry standards

24/7 Support

Get help when you need it with our dedicated support team

Ready to transform your call center?

Join thousands of teams already using Call Helm